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In 1998 Preon was one of the first PQ rep firms in the nation to establish Service as a dedicated business unit to commission and maintain UPS systems with in-house techs providing 7 x 24 response, preventative maintenance and periodic service. All other rep firms had to rely on factory service technicians to maintain UPS equipment sold to their clients.


To date, Preon has commissioned over 600 UPS systems for PQ data center applications. Preon is also the exclusive service provider for micro turbine power plants utilized for the new Chicago Police Stations – emergency response application. The custom power supplies at 25 platforms for the 2nd largest light rail system in the nation, Chicago Transit Authority, are maintained by Preon. A satellite and internet-connected service center is on line in the Sheridan Wyoming office to support the energy sector: maintaining micro turbines for the remote Wyoming coal bed methane and Utah gas field industry as well as a renewable energy projects for the pyrolizing of renewable gas.


Preon is currently maintaining and remotely monitoring 15 micro turbine plants and is the largest/leading service Energy Integrator for Calnetix micro turbines. Preon’s national charter for the Service Department is geographically concentric with operations quartered in Elmhurst/Chicago Illinois. However, each Preon office has a factory and Preon-trained micro turbine technician (Service Department) to provide the highest level of hands-on service, maintenance and repair. The Preon Service Department works closely with the Preon Engineering and R&D Department out of Sheridan Wyoming in the forensic analysis of all operating micro turbines.